Operations Supervisor (OS0126)

Job Objectives

• Oversee and coordinate daily plant operations, including production and warehouse activities, to achieve set targets and operational efficiency.
• Monitor workforce productivity, operational processes, and logistics coordination to ensure seamless workflow across departments.
• Ensure strict adherence to safety regulations, company policies, and operational procedures.
• Maintain accurate operational data and reports to support performance tracking and management decision-making.

Responsibilities

• Supervise daily production and warehouse operations to ensure schedules and targets are consistently met.
• Coordinate activities across production, warehouse, and logistics teams to ensure efficient material flow and operations.
• Monitor production processes, machinery, and workflows to minimize downtime and improve overall efficiency.
• Supervise operational staff, including production workers, warehouse personnel, loaders, and technicians.
• Assign tasks, manage shifts, and monitor team performance to ensure productivity and discipline.
• Provide guidance, on-the-job training, and support to staff on operational procedures and safety standards.
• Ensure full compliance with company policies, standard operating procedures, and workplace regulations.
• Enforce safety practices, including the proper use of Personal Protective Equipment (PPE).
• Maintain a clean, safe, and well-organized working environment across the plant and warehouse.
• Monitor product quality to ensure it meets internal standards and regulatory requirements.
• Ensure all machinery and equipment are functioning effectively; promptly report faults to the maintenance team.
• Oversee the proper use and handling of tools and equipment to prevent damage, accidents, or disruptions.
• Maintain accurate records of production output, inventory movements, workforce attendance, and incidents.
• Prepare and submit daily, weekly, and monthly operational reports to management.
• Identify opportunities to improve processes, enhance productivity, and reduce operational inefficiencies.
• Implement corrective measures where performance targets or quality standards are not achieved.
• Support management in executing operational strategies and continuous improvement initiatives.
• Ensure the confidentiality and security of company and operational information at all times.
• Carry out any other duties as assigned by management.

Requirements

• Minimum of First Degree (or equivalent qualification) is required.
• 2–3 years’ relevant experience in operations, production, plant supervision, or a similar industrial environment.

Key Competency Requirements

Knowledge

• Strong understanding of production and plant operations
• Knowledge of industrial relations and workforce supervision
• Awareness of safety standards and regulatory compliance requirements
• Understanding of operational efficiency and business performance management
• Ability to manage multiple operational priorities effectively

Skills & Competencies

• Strong supervisory and leadership capabilities
• Excellent time management and organizational skills
• Strong interpersonal and team management abilities
• Effective written and verbal communication skills
• Strong problem-solving and analytical thinking skills
• High level of attention to detail and accuracy
• Resourceful, resilient, and adaptable in a fast-paced environment
• Strong coordination and operational management skills

Other Benefits

• Pension remittance in line with statutory requirements
• 13th-month salary
• Annual paid leave (as applicable under company policy)
• Opportunities for career growth and development within the organization
• Group Life Insurance