Operations & Customer Support Office (OCS261)

| Lagos, Nigeria

Salary NGN 100,000 - 120,000
Job Type Full-time
Experience N/A
Deadline 3 Jul, 2026

Job Description

We are hiring a responsible and detail-oriented individual to handle customer support, transaction processing (credit/debit/funding), updating gift card and crypto rates, monitoring app functionality, and assisting with basic accounting tasks.

*Key Responsibilities*

Research and identify potential customers through cold calling, networking, referrals, social media, and other prospecting methods.

Build strong relationships with new and existing clients to ensure long-term business partnerships and repeat sales.

Ensure timely follow-up with prospects to move them through the sales funnel.

Represent the company at trade shows, exhibitions, and networking events

ensure high levels of customer satisfaction

address client concerns or complaints effectively.

Meet or exceed monthly, quarterly, and annual sales targets and KPIs set by management.

Requirements

Requirements:
• Minimum of HND
• Good communication and basic computer skills
• Attention to detail
• Must reside within or close to Ojuelegba (proximity is key)

Benefits

 Operations & Customer Support Officer (Female)
Monday – Friday | 9:00am – 5:00pm

Interested applicants should send their CV to: kieran.recruits@gmail.com